Privacy Policy
SeniorTopWell Wellness Resort for Retirees
Address: Genfergasse 4, 3011 Bern, Switzerland
Contact: +41583551075 | info@SeniorTopWell.com UID: CHE-648.324.157
SeniorTopWell values the privacy of all visitors and guests. This document explains how personal data is handled, stored, and used within our wellness resort and related online services.
This policy applies to all users of our website, mobile forms, and on-site registration systems, covering both digital and paper-based records.
We may collect personal data such as name, contact details, age, preferences, and health-related notes shared voluntarily for service improvement and guest care.
Data is processed to manage bookings, organize wellness programs, personalize guest services, and ensure smooth communication before, during, and after your stay.
All personal data is stored securely within Switzerland. Access is limited to authorized personnel who require it for service operation or legal compliance.
Processing is carried out in line with GDPR principles, based on consent, contract necessity, or legal duty under Swiss and EU regulations.
Guests have the right to withdraw consent at any time. Withdrawal affects only future processing and does not impact data handled before the request.
Our website uses cookies to enhance user experience, remember session settings, and analyze general traffic trends. No intrusive tracking tools are used.
Users can adjust cookie preferences through browser settings. Essential cookies remain active to ensure website functionality and safety.
Personal data may be shared only with service partners assisting in bookings, cleaning, catering, or medical wellness services under strict confidentiality terms.
Any third-party providers handling data on our behalf must follow the same Swiss and EU data protection rules and use information solely for agreed purposes.
Data is kept for as long as necessary to fulfill booking and service needs or as required by law. Once no longer needed, it is safely deleted.
Under GDPR, guests have the right to request access, correction, restriction, or deletion of their data. Requests can be sent to info@SeniorTopWell.com.
We apply modern security systems, encryption, and regular audits to prevent unauthorized access, disclosure, or alteration of stored data.
All data remains stored and processed in Switzerland or the EU region. Transfers outside these zones occur only when proper protection measures exist.
Our services are designed for adults. We do not knowingly collect or store information about individuals under the age of 18.
This policy may be updated to reflect legal or operational changes. The current version is always available on our official website.
For questions about privacy practices or data rights, please reach out to our Data Protection Officer at info@SeniorTopWell.com.